BBC Content Team
Improving Communication Between Employees and Managers
In Management, one of the most important aspects that you need to be aware of is that there is clear communication between the employees and the manager. When communication is clear employees can be aware of their tasks, focused, and more productive due to the fact that they feel like they have available resources through the manager. However, when there is not well established communication employees can feel lost and confused about their job when a problem arises. In order to maintain clear communication between employees and management there are many things that can be done.
The first way to improve communication is to make employees aware of when and where you can be contacted. As a manager you may have a lot of things you need to do, but you should still be making employees aware of when they can contact you. This can range from giving them your email or other contact information or making a specific time when you are free for employees to contact you during the workday.
Another way to improve communication is to create a work environment that is based on communication. Choose times to talk to your employees regularly to see how they are doing or even just greeting them. This will improve how open communication is and encourages employees to speak up if they need anything. This can also involve making changes to the layout of the workplace to be tailored to easier communication like making sure no employees are separated from everyone else or changing things to be more open.
The next way to improve communication is to provide feedback to employees often which makes sure that they know how they should be handling their job. Providing frequent feedback to employees allows them to understand what they are doing well and what they need to improve on to get better at what they do. This can help bridge the communication gap between manager and employee so that they know exactly what they are doing right and what they can try to improve on. Feedback being provided also helps for more open communication through that employees do not feel confused about what they should be doing.
This final way of improving communication might seem simple but can actually make a big difference, which is to make sure that you are taking time and listening to employees. Take the time to pay close attention to what people are saying so that you don’t miss anything and so that you understand things clearly. This can also involve body language whether it is how the employee is and what that tells you about what they are saying and also making sure that you are showing that you care about what they have to say.
Overall, it is important to establish clear and open communication between manager and employees to ensure that the workplace is the best that it can be.
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